Use Code:   HS10 at checkout for 10% OFF of ALL Lapidary Equipment *Not applicable to already discounted 8" Uni & 4"  Saw Combo Special

Shipping & Returns

SHIPPING & RETURNS

Shipping

Orders received are shipped as soon as possible.  You will be notified by email if an item is back ordered.
Primary method of shipment is UPS (United Parcel Service) .
UPS Ground delivery from Redding, CA is normally from 1-7 business days depending on destination.

International Shipping

We ship to Australia, Canada, Germany, United Kingdom, Western Europe, Japan and Scandinavian countries.  We do not ship to South America or other parts of Asia.
Our shopping cart does not calculate shipping charges outside of the U.S.  Actual shipping charges will apply.

Returns

Before returning any purchase, please call 530-223-2031 or email info@ameritoolonline.com to obtain an RA (return authorization) number.  Items returned must be unused, undamaged and in their original packaging.   Enclose a copy of your invoice.  Shipping charges are not refundable.  Items must be returned within 15 days from the date of the invoice.


Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.